1. General Disclaimer

The information contained on the website of Dhafir Holiday Travel & Tours Sdn Bhd (Company No. 201201015317 & 988834-M) is for general information purposes only. While we endeavour to keep the information accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of information, products, services, or related graphics for any purpose.

Any reliance you place on such information is strictly at your own risk.

2. Service & Travel Content

All itineraries, pricing, promotions, schedules, and descriptions of travel services on our website and publications are subject to change without notice. Actual availability, timing, and features may vary depending on third-party service providers including airlines, hotels, ground transport, and local operators.

Dhafir Holiday does not warrant or guarantee the accuracy or availability of third-party content, and we shall not be held liable for any errors, omissions, or inconsistencies in such information.

3. Limitation of Liability

To the fullest extent permitted by law, Dhafir Holiday shall not be liable for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to:

• Loss of personal belongings

• Flight or hotel delays

• Injuries, illnesses, or accidents

• Loss of opportunity or income

• Claims by third parties

arising out of or related to the use of our services, website, or third-party content.

4. Force Majeure

Dhafir Holiday shall not be held responsible for any failure to perform its obligations due to circumstances beyond its control (“Force Majeure”), including but not limited to:

• Natural disasters

• Acts of terrorism or war

• Civil unrest or strike

• Pandemic or epidemic

• Governmental actions or immigration restrictions

Under such circumstances, Dhafir Holiday reserves the right to amend, postpone, or cancel affected services with limited or no refund as stated in our Terms & Conditions.

5. Customer Responsibility

It is the customer’s responsibility to ensure:

• Travel documents (passport, visa, vaccination records) are valid

• Health and physical readiness for the tour

• Understanding of local customs, rules, and laws of destination countries

We shall not be responsible for any consequences arising from the customer’s failure to comply with applicable regulations.

6. External Links & Third Parties

Our website may include links to external websites not operated or maintained by Dhafir Holiday. We do not have control over the content, policies, or reliability of such websites and shall not be liable for any damages or issues arising from their use.

The inclusion of any third-party link or content does not imply endorsement or recommendation by Dhafir Holiday.

7. Legal Jurisdiction

This disclaimer and all matters arising from it shall be governed by and construed in accordance with the laws of Malaysia. Any disputes shall be resolved under the exclusive jurisdiction of the courts of Selangor, Malaysia.

8. Consent & Acknowledgement

By accessing our website, making a booking, or using our services, you acknowledge that you have read, understood, and agree to this Legal Disclaimer. If you do not agree, please refrain from using our website or services.

For more information, please refer to our:

• Terms & Conditions

• Privacy Policy

• Refund Policy

For enquiries, please contact:

Dhafir Holiday Travel & Tours Sdn Bhd
📞 +6012-336 8805
📧 info@dhafirholiday.com
🌐 www.dhafirholiday.com